The hosting environment is within the Atlantic.net facility, an award-winning data center in the Orlando, FL area. Available at the facility are multiple redundant high speed connections to several Internet backbones, on a 24/7 staffed and onsite monitored network to ensure all services are always reachable. Driven by automatic latency testers, the systems automatically select the fastest way to move data, even switching backbones if a primary provider goes down. The facility is biometrically secured, fireproof and climate-controlled, with A/B power and a 3-day generator backup at 100% facility capacity.
Servers, Performance and Security
We can provide dedicated servers for a variety of performance needs, to structure and spread your architecture out for best flexibility as your app’s needs grow. Also available to you are high performance firewall and VPN appliances, both provider-managed and customer-managed, to allow you better control of the access points to your network. We recommend on each machine single deployments based on low-overhead virtualized environments. These virtualized environments greatly improve the ability to migrate systems when necessary, to expand and reorganize the customer’s hosting network, to manage resource utilization within each server to minimize the damage from application level system compromises, and to manage and restore backups to any type of hardware rapidly and without the need for any reconfiguration of the application stack. We can provide you with not just server setup and structure, but day to day management of your server’s software stack. Security fixes, upgrades and other issues can be automated and reviewed by our support staff on a daily interval, and reports can be generated for the customer contacts describing the upgrades required for your given environment.
Disaster Mitigation and Recovery
We can provide you with a variety of plans to mitigate the losses related to hardware and software failures and to restore your environment to its fully operational state with a minimum of downtime. For high availability of your application, you have the option of selecting load balanced environments, heartbeat monitoring to switch between failed nodes within your clustered environment, and block-level redundancy of your application servers for maximum cluster pervasiveness. With our monitoring console, you can watch not only your hardware’s status, but also the status of almost any of your applications, and receive immediate notifications of any failures through a variety of mechanisms, including e-mail, SMS, and Jabber/IM. Response times, bandwidth and overall network and cluster health can be reviewed historically for periods as long as you define. For backups, there are several onsite and offsite solution combinations available for most every platform and software stack, including specific customized solutions for activities that require synchronization to complete that cannot be taken offline, such as most database solutions. Locally kept fully restorable snapshots in online storage preserved over our gigabit network allow new machines to be populated with your already constructed software environment rapidly, and if done in virtual servers, can be backed up directly to existing customer hardware in a fashion that the backups are immediately ready to be activated. Off-site storage is available through several mechanisms, some of which you can have direct access to, such as Amazon S3 storage. Databases can be synchronized and safely exported through a variety of online storage mechanisms, tuned to your specific performance needs.
Software
Includes basic Customizations, branding, and setup (one time fee for each
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