My experience with the JCA Solutions folks has been filled with surprises. I was surprised at how quickly I received a response when I requested technical support while using trial versions of their software. I was equally surprised when they set up an online meeting with me to walk me through some areas of difficulty I was having, however I was absolutely shocked when they recommended a less expensive program to meet my needs rather than one of the more expensive ones. This company obviously values their customers and treats them with respect and courtesy. As a result, I can’t help but recommend their products and service.