JCA Solutions


  • The progress bar in the Scorm Test Track environment doesn't move.

    • If the items that you are packaging with SSP are SCOs then in order for progress and completion to be tracked you will need to add SCORM runtime commands to the FLASH files. This can only be done with the FLASH IDE since FLASH .swf are compiled and can not be edited directly. If you need assistance with setting up this code let me know.

    • If the items are assets then you may try adding them as assets and select multi sco package. Then the progress and completion should work also.

  • I am using a trial version, the software is fine until it tries to zip the project, no progress.

    • The trial version is the exact same as the paid for version. The issue that you are describing is usually due to the fact that you have not entered the mandatory data for the SCOs. The star “*” next to the fields indicate they are required and at the top of the page there is a *Required Fields text. When you get to the last page of SSP it will print the text "none" next to any items that you must have to complete the packaging process.

  • The score for the course does not show up in the LMS.

    • If you have runtime calls in your SCO that are sending the score to your LMS but the score is just not reported then you should check to see what score reporting requirements are in place on your LMS. Some LMS require that you send a status of completed in order to move the score to the grade book so you may want to look at that.

    • If you are just packaging HTML or FLASH files that do not contain any SCORM runtime data then you will need to add this SCORM runtime data before you can pass a score to the LMS. SSP does not add this code but we can assist you with adding the proper SCORM runtime code if you are interested.

  • Is there a way to lock down the modules so that the user must complete the module they are on before advancing to the module listed next?

    • If you are using SCORM 1.2 then no, there was no good way in SCORM 1.2 to force the user to take the SCOs in order, There something called prerequisites that you can use in SCORM 1.2 to perform this task, however most LMS do not support the prerequisites so they are rendered useless. If your LMS supports prerequisites then you may be able to force the order in SCORM 1.2, but Simple SCORM Packager does not allow you to implement prerequisites because again prerequisites are not widely supported by the community.

      For SCORM 2004 there are many ways, using Sequencing and Navigation to force the user to take the SCOs in order. At the moment the only application we sell that supports this is Trident (www.scormsoft.com)

      All that being said, if you would benefit from having prerequisites for SCORM 1.2 or forced sequencing in SCORM 2004 added to Simple SCORM Packager let us know and we can add that functionality to our application as I am sure that others would benefit as well. Let me know your thoughts, I am interested to learn more about your situation.

  • The issue we are having is multiple scos that need to be daisy chained to run continuously.

    • SCORM 2004 has the ability to force the user from one sco to the next, SCORM 1.2 had a similar ability but it was not widely supported. Now, that being said, at the current time the latest version of Simple SCORM Packager does not support this feature.

  • My serial number is not working. What should I do?

    • If you recently changed computers your serial number may not work on the new pc. If this is the case send us and email and we can reset it for you. If you the computer that you installed SSP on is not connected to the internet then you will not be able to register the serial number. Please contact up and we can help. Sometimes, if you are behind a firewall there is an issue with registration. As of SSP 2.1 this firewall issue should be resulved.

  • Can Simple SCORM Packager accept HTML files and package them?

    • Yes, it will package them into a SCORM package and create the imsmanifest file.

  • Will we need to do anything to the HTML files before SSP?

    • The navigation and SCORM run-time calls will need to be added to the HTML files. If you do not have this functionality currently we have wrappers that will provide you with all of this functionality that we customize for your particular course and you can use these wrappers with Simple SCORM Packager.

  • Does SSP do anything other than bundle files, such as allow us to specify navigation contruls, or is that done through another application?

    • No, SSP bundles files into a SCORM conformant format.

  • Where are my SSP projects stored? They seem to be missing from my install directory.

    • SSP will try and create all projects under "C:\Program Files (x86)\JCASulutions\SimpleSCORMPackager_20\data"

    • If you do not have administrator privileges on the machine running SSP then your project files will be stored in
      "C:\Users\[YOUR_USER NAME]\AppData\Local\VirtualStore\Program Files (x86)\JCA Sulutions\SimpleSCORMPackager_20\data"
      [YOUR_USER NAME] = the user name you use to log into the PC with.

About JCA Solutions

JCA Solutions is a consulting company, specializing in Sharable Content Object Reference Model (SCORM) and e-learning technologies. We strive to meet the needs of each and every customer on a personal level. We are process-oriented and pride ourselves in our attention to detail. Our focus is on SCORM and our goal is to create value for our customers by providing consultants to support our client's courseware development process or provide tools to streamline SCORM conformance.

Get in touch

JCA Solutions
8815 Conroy Windermere Rd.
Orlando, FL

Phone: 321-296-8166

Toll Free: 1-800-305-8159


Connect With Us